Shipping Policy

SHIPPING POLICY

All your orders are packed with utmost safety and shipped via leading courier services like FedEx / Blue Dart/ Xpress bee / Delivery express / speed post.

We are now accepting cash on delivery (COD).

Please not that all orders booked through COD will only be dispatched after your confirmation of the order by responding accordingly to our call/SMS/WhatsApp. Once you confirm the order, the package/courier cannot be denied and has to be accepted under all circumstances.

Orders once dispatched, cannot be cancelled, changed or replaced. (all orders whether paid or COD)



All our orders are dispatched from our central hub located in Delhi and take the following days to be delivered:

  • Within Delhi NCR (up to 3 days)

  • Pan India except for Delhi NCR (7 days)

  • International (15 days)

Please note that actual delivery time may vary due to COVID-19 as per the restrictions imposed.



We offer free shipping on orders above 1000 INR. For orders below 1000 INR, the following are the applicable charges:

  • Within Delhi: INR 72

  • Pan India, except Delhi: INR 85

  • International: International shipping charges may vary. Please write to us at mailto:info@bodygoldindia.com to get the shipping charges for your international order.



We request you to accept the delivery personally. Upon unavailability, please co-ordinate with the delivery team.
We recommend you not to accept the delivery of the package is tempered, broken or there are signs or Spillage or Leakage.
In case you receive products that are damaged or broken, or the order is missing products, please do not open the sealed pack and share the images of the products on our email address info@bodygoldindia.com. All the damaged or broken products shall be replaced with a new one within 7 days of delivery. After 7 days of delivery, Body Gold India is not liable for any claims related to exchange, damages or incomplete delivery. If there is any concern related to the product the respective product has to be courier back to us at the address A-63, DSIIDC, Narela Industrial park, Narela, Delhi-110040, mobile no 9711321696, where the courier charges will be borne by the client and Body Gold India is not liable to pay the courier charges.