Refunds and Cancellation

At Body Gold, we strive to give our customers the best shopping experience possible. We understand and appreciate that when you are purchasing our skincare products, you are actually investing. An investment for the self-care and to regain natural beauty. For this reason, we created a return and cancellation policy with the right balance of flexibility and suitability.

To Return A Product

We ensure that every customer gets the ordered product in an accurate condition. An opened or damaged product can not be sold. That is why we do not accept the return of the products once they are opened, used, or damaged. Read the complete return policy in detail to know more about it.

For Cancellation of Order

We at Body Gold allow an easy cancellation policy for all our esteemed customers. Our products once ordered or packaged for delivery can not be repackaged or ordered by someone else. We apologize to our customers for the inconvenience caused by the "out of stock" item due to pre-orders. Keeping this in mind, we do not allow the cancellation of the ordered item, and no refunds are allowed on them.

Refund Policy

Please note that we do not offer refunds on any sold, opened, used, or damaged product. To be eligible for a refund, you must follow certain conditions.

We at Body Gold are always available to listen and hear our valuable customers. Read the terms and conditions related to the purchase and returns. The company policy guidelines keep on updating their exchanges and cancellation policies. In case of any issue or query, contact us at. All that you have to do is call us at the helpline number or drop an email at. We will gladly listen and address your query to come out with the best possible solution for it.